Terms of use & end-user license agreement

These terms and end-user license agreement govern use of the Genesis Operations Hub (the “Hub”) at app.genesisartistic.com. The Hub is built for Genesis Artistic Landscapes (“Genesis,” “we,” “us”) by Smash Creative Group and supports Genesis’s estimating, proposals, projects, labor, purchasing, inventory and payment-status workflows.

These terms apply to authorized team members and to customers using proposal links. By using the Hub, you agree to these terms. If you do not agree, do not use the Hub and contact Genesis to arrange another way to communicate.

These terms concern the software. Landscaping, hardscaping, pool and outdoor-living services are governed by the applicable proposal or separate service agreement; these terms do not change its prices, scope, warranties or payment obligations.

Genesis grants you a limited, nonexclusive, nontransferable permission to access the Hub for your authorized work with Genesis, or to review and respond to a proposal sent to you. Access depends on your assigned role and may be changed or withdrawn when your authorization ends.

This permission does not transfer ownership of the software, branding or other intellectual property. Rights in those materials remain with their respective owners. You retain any rights you have in information you provide and authorize its processing as needed to operate the Hub and carry out your work with Genesis.

• Use your own authorized account and protect your password, invitation links and reset links. Notify Genesis promptly if you suspect unauthorized access.
• Provide accurate information and only upload or access records you are authorized to handle.
• Do not share confidential customer, staff, supplier or financial information with unauthorized people.
• Do not bypass access controls, impersonate another person, introduce malicious content, disrupt the Hub or use it for unlawful activity.

Genesis may restrict or suspend access to protect records, investigate misuse or reflect a change in a person’s role or relationship with Genesis.

A proposal link gives its recipient access to that proposal. Keep it private. Review the scope, selections, prices and applicable conditions before accepting. Contact Genesis about questions or corrections before signing.

When you submit an electronic signature, you confirm that you are the identified signer, have authority to accept the proposal and intend the signature to record your acceptance. The Hub records your name, signature image, acceptance time and IP address with the accepted proposal version. Contact Genesis if you need a copy or an alternative signing method.

An authorized Genesis representative may connect a QuickBooks Online company through Intuit’s authorization process. You must have authority to connect that company. The Hub reads relevant customer, invoice, payment and credit-memo information to match records and display project payment status. The integration does not create invoices, record payments or replace QuickBooks accounting.

QuickBooks figures may be delayed, incomplete or assigned to a project incorrectly. Check the source records and mappings before making financial decisions. Intuit and other third-party services operate under their own terms and privacy policies.

Authorized staff can disconnect in Settings → QuickBooks. Disconnecting stops further reads through the Hub and removes its stored connection tokens; previously imported records and mappings remain unless separately removed. You can also manage the app’s authorization through QuickBooks.

The Hub Privacy Policy explains what information is processed, how it is used and how to contact Genesis about it. Access to business records is limited by assigned roles. Use the Hub only for information appropriate to Genesis’s operations.

Ending access or disconnecting an integration does not automatically delete business records. Genesis may retain records for ongoing projects, accounting, dispute resolution and other legitimate business or legal needs.

The Hub may be unavailable during maintenance, outages or third-party service interruptions. Features and workflows may change. Keep appropriate copies of records needed for time-sensitive work and contact Genesis if a workflow is unavailable.

To the extent permitted by applicable law, the Hub is provided as available without a guarantee of uninterrupted operation or error-free results. Users remain responsible for checking estimates, material quantities, labor entries, proposal details and accounting information. Nothing in these terms excludes rights or liabilities that applicable law does not allow to be excluded.

Genesis may update these terms as the Hub changes. The current version and its last-updated date will be available on this page. Material changes affecting use of the Hub will be communicated through an appropriate business channel.

Contact Genesis Artistic Landscapes at info@genesisartistic.com or (586) 226-4000. Business information is available at genesisartistic.com.